Frequently Asked Questions

DERM101 Subscriptions

Your DERM101 Account

DERM101 Mobile Apps

    • Do I need a subscription with Derm101 to download the mobile apps?
      A subscription to Derm101: Advanced, allows you access to the Derm101: Point of Care app. If you subscribe to Derm101: Self-Assessment & Review, you get access to both the Derm101: Point of Care and the Derm101: Self-Assessment & Review apps.
    • I am experiencing issues with the Mobile App. What should I do?
      Delete the application from your mobile device and reinstall it. If that still doesn’t work, please email us at Please include the email/username you are attempting to log in with, the name of the Derm101 app you are attempting to access, information about your device (e.g., brand, version of operating system, etc.), and a brief description of the issue you are experiencing.

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